Friday, July 31, 2009

#Airtel - you are bad!

I just received an SMS from Airtel -

Kindly note- All Local SMS sent on 2nd August (Friendship day) will be charged @50p/SMS. Dial 171152 (Toll Free) For more details.

On dialing the number- you get the same pre recorded message. how can they do this? if they are doing it for "friendship day" what stops them from doing the same on all other holidays.

So even though I have paid Rs 99 for unlimited SMS (9999 sms actually) per month, I pay for the sms on that day. Doesnt this correlate to extortion?

Airtel - you suck! im being open about it. You are a very bad person. The minute the number portability comes out- im outa airtel. hate you more and more!

Thursday, July 30, 2009

outstanding! #quotes

The object of our Constitution makers was free movement and exchange of goods throughout India. It is essential for the economy of India and for sustaining improving living standards of its people. It should ultimately lead to one-country-one-people concept and economic benefit of the development should reach every citizen wherever he lives. The people of the state must sink and swim together. The long-run prosperity and salvation lies in union and not division. Economic unity is the main force for achieving cultural and political unity and stability and progress can be achieved only by demolishing artificial boundaries and barricades and should be sidelined.

Of luck and #entrepreneurship ! #startups

I was thinking the other day, as an entrepreneur, do i rely on luck or chance or both? well, as they say, you get lucky if you are at the right place at tht right time, but does luck play an integral part?

if you have a good day, you will think back and say - yes, i heard this song in the morning, shampooed my hair and used this soap, then there becomes a favorite soap, then it becomes the only soap you use. I think as an entrepreneur, you tend to become a lot more superstitious- so to say.

i remember during the 12th board exams - more than a decade ago, ( i like that phrase) i used to get dropped in the morning, on the way, i used to listen to music, and the days i could not listen to music in the car, i used to panic, and go and mess up the exam. then i started carrying a walkman, listening to a cassette even if the car music system did not work. So how is that relevant now?

My case exactly, if i listen to something nice in the morning, start feeling happy, then use my favouritest shampoo and soap, eat my favorite serial, and then wear my favorite dress, there is a high probability that i will hav a nice day.

now that brings me to the second point and infact, a point which i believe is quite important- positive thinking.

i believe that we should go to our day with a cheer and excitement, not or dispair... yes, there are bound to be stressful events, however, allowing those events to bog you down is not the best thing to have around.

so as an entrepreneur, i think luck plays a pivotal role, and possitive thinking paves the way for luck!

Sunday, July 26, 2009

abysmal Customer service @ shopper stop?

Quite a horrifying tale of pathetic customer service at Shopper stop. considering its proximity to my place, i think i would have easily spent over 30,000 there atleast.

Its even more pathetic when it hits so close to him. My wife had visited and was talked to such...

I had visited Shopper’s on Thursday, July 23rd ’09 at about 8.00 PM. Having selected a shoe, I was waiting my turn at the billing counter. Once I got to the front, there seemed to be some trouble with the billing machine/system. Meanwhile there was an executive counting out cash (of someone else’s purchase) at the same counter.

Having waited for over 20 minutes at the counter without any billing having taken place– I happened to ask the person behind the counter if he could please let me know when the billing for my item could be done.

To which he responded in the most condescending manner “Can’t you see I’m counting out money?! If you’re so impatient – why don’t take this and count!”, and he extended the cash towards me!!
I was OUTRAGED at being responded to in such as manner – to a very polite question to which he could have given a simple answer!!!
I told him so – to which he responded again in arrogance “Don’t be so impatient the systems are also down – if you can’t wait, just leave!”. I told him I would like to meet the manager and not have him responding to a customer in SUCH A RUDE MANNER! He then billed my item in 2 minutes time and shoved it across the counter, all the while muttering to himself!

When i read this email - i was quite aghast! this is very sad! Where are we heading in this world? Does shoppers stop believe that they can get away with such a crime?

Bad doggy shoppers stop! I know for one - im going to stop going there. please do the same!
Locations of visitors to this page